Can I request My Shopping Box to call or contact a merchant in my behalf to clarify issues about my order or its return and refund? I also want to avoid spending for overseas call charges. My Shopping Box Customer Service December 07, 2019 13:56 Follow We do not provide such a service, as the sale and purchase of goods are exclusively between the buyer and the seller. For the same reason, we generally do not provide services to fill-up return and refund forms In behalf of a subscriber. Have more questions? Submit a request 0 Comments Please sign in to leave a comment.