I’m trying to use a BDO card to pay for my MSB shipments. Why am I not receiving my One-Time PIN from BDO? My Shopping Box Customer Service March 07, 2016 15:41 Follow It may be that your cellphone number registered with BDO is outdated or incorrect, which is why you aren’t receiving your one-time PIN. Please update your cellphone number with BDO. Have more questions? Submit a request 0 Comments Please sign in to leave a comment.